PRIVACY POLICY

Your trust is important to us.

Silk & Moss is committed to protecting your privacy and handling your personal information with care, transparency, and respect.

 

Information We Collect

When you place an order, contact us, or interact with our website, we may collect information including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order history
  • Payment information processed through our payment partners

 

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding purchases and deliveries
  • Improve our products, services, and website experience
  • Comply with legal and regulatory requirements

 

Payment Security

All payments are processed through secure third-party payment providers.

Silk & Moss does not store or have access to your complete credit card information.

 

Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only with trusted partners involved in operating our business, including payment processors, shipping providers, and technology service providers, when necessary to complete your order or provide our services.

 

Cookies

Our website may use cookies and similar technologies to improve functionality, understand website performance, and enhance your browsing experience.

 

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us at : silkandmosswork@gmail.com

 

Silk & Moss